1. Program / Brand Name
The SMS messaging program described here is operated by Summit Benefits Group, a licensed independent insurance agency based in Somerset, Kentucky. When you receive a text message from us, it is sent on behalf of Summit Benefits Group.
2. Program Description
By opting in, you may receive text messages from Summit Benefits Group related to your inquiry or ongoing communication with our team. Messages may include:
- Appointment reminders and scheduling confirmations
- Follow-up communications regarding an inquiry you submitted
- Service-related updates tied to your active request
- Insurance guidance follow-up from a licensed team member
- Requested contact regarding Medicare, Kynect, or supplemental coverage inquiries
We do not use SMS for unrelated promotional broadcasts or to share your information with marketing networks.
3. Message Frequency
Message frequency may vary. Frequency depends on your interaction with us and your individual coverage needs. You may receive more messages around active enrollment windows, scheduled appointments, or when responding to a question you have asked. There is no fixed recurring schedule.
4. Message and Data Rates
Message and data rates may apply. Standard messaging rates from your mobile carrier apply to each message sent or received. Summit Benefits Group does not charge a fee for the messages themselves. If you have questions about your carrier's rates, please contact your mobile carrier directly.
5. Customer Care / Support
If you need help with the SMS program or have questions about a message you received, you can reach our team directly:
6. Opt-Out Instructions
You can opt out of receiving SMS messages from Summit Benefits Group at any time.
To opt out at any time, text STOP. Reply STOP to any message from us to unsubscribe. After you reply STOP, you will receive one final confirmation message and will not receive additional SMS messages from this program unless you opt in again.
7. Help Instructions
If you need assistance with the SMS program at any time:
For assistance, text HELP or visit our website at summitgroupky.com. Reply HELP to any message from us for support information. You can also contact us directly at support@summitgroupky.com or (606) 249-6880.
8. Consent / Opt-In
By opting in to receive text messages from Summit Benefits Group — whether by submitting a contact form on our website, providing your mobile number to a licensed team member, or replying to confirm opt-in — you agree to receive SMS communications from Summit Benefits Group at the mobile number you provided.
Consent to receive SMS messages is not a condition of purchasing any product or service. You can decline SMS communications and still work with our team by phone or email.
9. Privacy Policy Reference
Information you share in connection with SMS communications is handled in accordance with our Privacy Policy.
SMS consent is not shared with third parties or affiliates. We do not sell or share SMS opt-in data or phone numbers for the purpose of SMS with third parties or affiliates.
Visit https://summitgroupky.com/privacy for our Privacy Policy and https://summitgroupky.com/sms-terms for SMS Terms & Conditions.
10. Changes / Updates
These SMS Terms & Conditions may be updated from time to time. When we make changes, we will post the revised version on this page and update the "Last updated" date above. Continued participation in the SMS program after an update constitutes acceptance of the revised terms.
11. Contact
Questions about these SMS Terms & Conditions can be directed to:
Somerset, KY 42503